Codec is an Inbound/Outbound contact center whose success comes from providing collection services for a captive client, Bay Area Credit Services (BACS) which is one of our group companies, located in the United States .

BACS offers a full range of services from early-age collections to post charge-off collections including bankruptcy, deceased, and legal processing. It also offers highly effective electronic collection and letter services.


We believe in quality, adhering to rules of FDCPA and sincerity to collection business with a backing of secured process.

Our focus and collective experience with our clients qualifies us to deliver bottom line results.

Located in one of India's high tech capitals, Pune, we have the facilities, location and available labor force to deliver the services needed in today's competitive business environment.

Our commitment to our clients, and the belief in ourselves, makes "Quality" the number one priority for us. We consistently try to go beyond the mark to provide the highest levels of customer satisfaction in the industry.


Vital Statistics: -
State-of-the-art contact centers in the U.S. and India
Professional Contact Agents
High-volume Customer Contact Capabilities
Highly educated and talented agents
Complete programs from script-writing to data delivery
Full-Service Direct Marketing Support
Continuous Service and Highly Secured Environments
 
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